Refund policy

30-Day Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible, your item must be:

• Unworn or unused
• In the same condition you received it
• In its original packaging with tags
• Accompanied by a receipt or proof of purchase

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How to Start a Return

To initiate a return, contact us at surfcoast21@gmail.com.

If your return is approved, we’ll provide:

• A return shipping label
• Instructions on how and where to send your item

Return Address:
124 Pennsylvania St SE
Albuquerque, New Mexico, USA

Please note: Items sent back without first requesting a return will not be accepted.

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Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

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Non-Returnable Items

We do not accept returns for:

• Perishable goods (food, plants, etc.)
• Custom or personalized items
• Personal care products
• Hazardous materials, flammable liquids, or gases
• Sale items or gift cards

If you’re unsure about your item, feel free to contact us.

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Exchanges

The fastest way to exchange an item is to return it first. Once your return is accepted, you can place a new order for the desired item.

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Refunds

Once we receive and inspect your return, we’ll notify you of approval status.

If approved:

• Refunds will be issued to your original payment method
• Please allow up to 10 business days for processing
• Banks or card providers may take additional time to post the refund

If more than 15 business days have passed since approval, contact us at surfcoast21@gmail.com.

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If you have any questions, don’t hesitate to reach out—we’re here to help!